Today was a rosy day. My mobile rings late afternoon and it was the phone company. We all hate these calls, are they really customer services or are they trying to sell me some extra feature I don’t need. There’s a nice friendly young man with a cute voice was on the other end of the phone so I decide to humour him. First I tell him that his company only rang me 2 weeks ago to renew my contract and that I had to go in the shop to pick up my new phone. He advised that I shouldn’t do that, as it would only make me angry when the franchise shop wants to charge me for a new phone because I am already under contract. No I would not be happy especially because the girl whom renew my contract ensured me, I could rock up to any shop and get a new phone nothing to pay, go in get phone, walk out. The nice boy with cute voice is now sending me a new phone. I think I chatted to him for about a hour, we discussed my phone, my previous employment with that particular phone company, IT, computing, Bill Gates, and I even gave him the heads up on a few simple but effective office pranks he can play on his work mate that he much appreciated. Before he hung up I asked him one last thing (no not what your thinking, I had already discovered he lived in Adelaide, had a girlfriend is 6 foot tall blar, blar, blar….) I asked if could I get faster Internet for cheaper cost. This dude totally rocked, he told me how I could do that. I’m serious I can do that with a little work around I’ll have a 6 times faster internet service than I have now and I’ll have saved $7 a month on my current bill.
This is not the end of my rosy day. I had an optometrist appointment that evening. A new optometrist, I'd never been there before. My glasses are a few years old, they are badly scratched and the transition coating is pealing. So I’m getting new glasses and going back to proper sunglasses, as I think transitions are crap. The bad news was my site has deteriorated quit a bit in the last few years to my surprise. The optometrist was so nice, I got chatting to him too (answering your question, no he was married with a 4 year old daughter) it was a pleasure dealing with him and his staff. They are now officially my new optometrists.
Maybe if you wear rose coloured glasses you will get good customer service too. It worked for me.



































